Accessibility and Multi-Year Accessibility Plan


This 2014-21 accessibility plan outlines the policies and actions that Breadko Bakery will put in place to improve opportunities for people with disabilities.

Accessible Emergency Information

Breadko Bakery is committed to providing customers and clients with publicly available emergency information in an accessible way upon request. We will also provide employees with disabilities with individualized emergency response information when necessary.


Breadko Bakery will provide training to employees, volunteers and other staff members on Ontario’s accessibility laws and on the Human Rights Code as it relates to people with disabilities. Training will be provided in a way that best suits the duties of employees, volunteers and other staff members. Breadko Bakery will take the following steps to ensure employees are provided with the training needed to meet Ontario’s accessible laws by January 1, 2015.

  • ncorporate it into the company’s overall training program
  • Use handouts and/or online training modules
  • All required new and existing employees will have this before January 1, 2015. After that date, all required new employees will be required to complete the training within one week of their start date

Information and Communications

Breadko Bakery is committed to meeting the communication needs of people with disabilities. We will consult with people with disabilities to determine their information and communication needs.

Breadko Bakery will ensure that all new websites and content on those sites conform with WCAG 2.0, Level A by January 1, 2014.

Breadko Bakery will take the following steps to make ensure existing feedback processes are accessible to people with disabilities upon request by January 1, 2015.

  • Create a feedback process to receive and respond to feedback from our employees and customers.
  • Make the feedback process accessible in multiple formats, such as telephone, email, mail, and in-person

Breadko Bakery will take the following steps to make sure all publicly available information is made accessible upon request by January 1, 2016.

  • Let the public know that we will make information accessible upon request
  • Create accessible formats for all publicly available information

Breadko Bakery will take the following steps to make all websites and content conform with WCAG 2.0, Level AA by January 1, 2021.

  • Compliance will be incorporated into all website project management.


Breadko Bakery is committed to fair and accessible employment practices. We will take the following steps to notify the public and staff that, when requested, will accommodate people with disabilities during the recruitment and assessment processes and when people are hired.

  • We will notify candidates about the availability for accommodation during recruitment
  • If a job applicant requests accommodation, consult with them and make adjustments that best suit their needs
  • Notify successful applicants of our policies for accommodating employees with disabilities

Breadko Bakery will take the following steps to develop and put in place a process for developing individual accommodation plans and return-to-work policies for employees that have been absent due to a disability.

  • Develop individual accommodation plans and return-to-work policies for employees that have been absent due to a disability
  • Outline the steps we will take to help our employees return to work when they:
  • have been absent because of a disability, and
  • need some form of disability-related accommodation to return to work.

We will take the following steps to ensure the accessibility needs of employees with disabilities are taken into account if Breadko Bakery is using performance management, career development and redeployment processes.

  • Make performance management accessible by:
  • Reviewing our employees’ accommodation plans to understand their needs and see whether we need to make adjustments to help them succeed
  • Making performance management documents, such as performance plans, available in accessible formats, such as large print, when asked, and
  • Providing feedback and coach your employees in a way that is accessible to them, such as using plain language for an employee who has a learning disability.
  • When we provide career development opportunities, consider what accommodations our employees with disabilities may need to
  • learn new skills, or;
  • take on more responsibilities in their current position;
  • consider what we could do to help our employees with disabilities succeed in other positions in our organization when they change jobs.

Breadko Bakery will take steps to prevent and remove other accessibility barriers identified by the public, employees, and clients of Breadko Bakery as required and requested.

Design of Public Spaces

Breadko Bakery will meet the Accessibility Standards for the Design of Public Spaces when building or making major modifications to public spaces. Public spaces include:

  • Outdoor paths of travel, like sidewalks, ramps, stairs, curb ramps and rest areas
  • Accessible off street parking
  • Service-related elements like service counters and waiting areas

Breadko Bakery will put the following procedures in place to prevent service disruptions to its accessible parts of its public spaces. In the event of a service disruption, we will notify the public of the service disruption and alternatives available.

For More Information

For more information on this accessibility plan.
Click here

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